Candy CRM: Beyond the Customerâ??s Tast...

Candy CRM: Beyond the Customerâ??s Tast…

May 14, 2012

Candy companies have long been masters of customer relationship management. Here are awesome aspects of candy, besides the taste, that fulfill the three phases of CRM: Acquire, Enhance, and Retain. Source

CRM101: A Novice Guide to Customer Relationship Management

CRM101: A Novice Guide to Customer Relationship Management

May 5, 2012

CRM 101 goes over the basic concepts behind Customer Relationship Management. CRM is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers, clients, and sales prospects. See exactly what is involved with this Source