BUSINESS CASE FOR CSR

BUSINESS CASE FOR CSR

July 21, 2013

It’s in the facts: Research proves a measurable payoff exists of corporate social responsibility (CSR) initiatives to companies as well as their stakeholders. Here is an infographic that explains everything. Source

Inside the Mind of a Customer Support Agent

Inside the Mind of a Customer Support Agent

March 28, 2013

Customer Support Agents wear a lot of hats – problem solver, watchful eye, technical guru, and supreme multi tasker, to name a few. We imagine what it may look like under all those hats and inside the mind of a support agent.