why-airlines-are-bankrupt

Why the Airlines are Bankrupt

June 16, 2014

You just spent $500 on holiday airfare, including baggage fees, change fees, and a fuel surcharge – yet all you got to eat on the flight was a tiny bag of peanuts. So how is it possible that America’s largest airlines are losing money? American Airlines filed for bankruptcy in November, joining the 20 other […]

how-cheap-airlines-survive

How Cheap Airlines Survive

February 12, 2014

Low-fare airlines or LFAs are the fastest growing segment of air travel. Also called LCCs or low-cost companies, LFAs currently make up 35% of flights scheduled for intra-EU point-to-point destinations. With the U.S. leading the cheap flying revolution on the 1970s and Europe following suit in the 1990s, many companies have joined in. How do […]

airlines-allocate-resources-social-media

Airlines Allocate Resources to Social Media

January 3, 2014

This infographic breaks out some interesting numbers on how successful airlines are in social media by virtue of how they manage their social accounts by either dedicated employees or an integrated team approach. Source

The Return of The Vacation

The Return of The Vacation

September 15, 2013

This infographic, based on spending data from Mint.com, looks at how much people spent on travel in the first two months of 2010 vs the same period in 2009. The verdict: travel spending, back then on the increase, is an early indicator of a rebounding economy. Source

How Airlines Allocate Resources to Social Media

How Airlines Allocate Resources to Social Media

September 4, 2013

Today’s infographic is pretty specific in that it only looks at how various airlines are allocating sometimes-limited resources to social media. But there are a few key takeaways for anybody looking to play a bigger role in this space, a larger lesson to be learned. Created by SimpliFlying, the infographic shows, quite clearly, that the […]

How Airlines Have Taken Flight With Social Media

How Airlines Have Taken Flight With Social Media

May 30, 2013

Thousands of flights each and every day transport millions of passengers all over the world. As we all know, traveling can make one irritable, and delays or lost baggage prompt many consumers to complain. Before social media, these complaints might dissipate in the ether or be left on hold for 30 minutes. Fortunately, the airline […]

Flying Wines

Flying Wines

May 14, 2013

Skyscanner take a look at the wine industry including a special tasting of airline wines. Source

tsa-oversight-tell-us-your-experience
how-airlines-use-twitter

How Airlines Use Twitter

January 22, 2013

On a recent trip back from Toronto, I wondered, how helpful are airlines on Twitter. Are they actively using the social network for customer service or just to hock $10 bag lunches on your flight to Raleigh-Durham? We researched, tweeted and asked questions to find out how airlines use Twitter. Source

How Airlines Have Taken Flight With Social Media

How Airlines Have Taken Flight With Social Media

October 27, 2012

Thousands of flights each and every day transport millions of passengers all over the world. As we all know, traveling can make one irritable, and delays or lost baggage prompt many consumers to complain. Before social media, these complaints might dissipate in the ether or be left on hold for 30 minutes. Fortunately, the airline […]

Ancillary revenue – coming soon, around the world

Ancillary revenue – coming soon, around the world

October 7, 2012

“Isn’t this just a passing trend?” I heard that question a lot during the early phase of the ancillary revenue revolution, just a few short years ago. Journalists were looking for a red-flag topic; skeptics considered a la carte fees a huge business mistake. Source

The Big Squeeze: Economy Class vs First Class

The Big Squeeze: Economy Class vs First Class

August 28, 2012

Most of us have grown up aware that there is a hell of a difference between flying coach and flying first class. Even with having that engrained in our minds, it’s become out of control how contrasting the 2 experiences have begun over the years. This graphic shows the timeline history of varying changes between […]