By Admin, September 19, 2012
We’ve all read the articles about talking to clients online rather than talking at them. But, no matter how many blog posts, Twitter updates and lists are made touting this idea, so many companies seem to be struggling with the concept. So, I’m going to try to make it simple for you. When you’re talking to your consumers online, think of it this way: Would I say that to them if they called me on the phone?