8 Facts You Didn’t Know About Social Customer Service

By Admin, March 8, 2013

8-facts-you-didnt-know-about-social-customer-service

We surveyed our community of over 1400 Service Professionals and Non Service Professional Social Media users on our Customer Service in the Cloud communities on Facebook, Twitter, and our website over the last 2 months. In addition, we asked users of Social Media outside of our community questions on Social Customer service.

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